Case Study - Reliably reach your audience with a custom Online Service Platform

Overview

During the challenging times of the pandemic, our team collaborated with the Osage Nation to develop an innovative online service platform. This platform was designed to enable users to log in seamlessly and request services, fostering a more efficient and accessible government experience.

Key Features of the Platform:

• Dual-Portal System: The platform is designed to cater to both the Osage Nation and its constituents. It allows the Osage Nation to manage and update the platform, while constituents can access a wide range of services.
  • Client Portal: Utilizes its own authentication store for user registration, ensuring secure access for constituents. 3rd party integrations supported.
  • Admin Portal: Equipped with a separate authentiaction store, it manages security protocols for employee access.
• API Management: An API Manager interfaces with the Osage Nation APIs, which were custom-built for each department, facilitating smooth communication between the protals and backend servcies.
• Historical Tracking & Administration Automation: The platform not only maintains a historical record of applications but also empowers employees to input additional administrative details and execute automated tasks.
• Microservice Cloud Architecture: The backbone of the platform is a clean microservice architecture hosted on the cloud, providing exceptional reliability and scalability to meet the evolving needs of the Osage Nation.

This case study exemplifies our commitment to delivering modern solutions that enhance governmental operations and services.

What we did